1. Who we are
OvalBee is operated by Supervisely OÜ, a company incorporated under the laws of Estonia, with an address at Kesklinna linnaosa, Ahtri tn 12, Tallinn, Estonia (“OvalBee,” “we,” “us,” or “our”).
2. Agreement to these terms
By accessing or using ovalbee.com, the OvalBee platform, or related products and services (together, the “Services”), you agree to these Terms of Service and our Privacy Policy. If you use the Services for an organization, you represent that you have authority to bind that organization.
You must be at least 18 years old, or the age of legal majority where you live, and able to enter a binding contract. If you do not agree to these terms, do not use the Services.
3. Accounts and access
Some Services may require an account. You are responsible for providing accurate account information, protecting credentials, and all activity under your account. Tell us promptly if you believe an account has been compromised. We may suspend access when reasonably necessary to protect the Services, users, or third parties.
4. Permitted use
Subject to these terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Services for your internal business or personal purposes. Software you run on your own infrastructure is licensed as section 5 describes.
You may not:
- use the Services unlawfully, fraudulently, or to infringe another person’s rights;
- probe, disrupt, overload, bypass, or compromise security or access controls;
- introduce malware or use automated methods that unreasonably burden the Services;
- reverse engineer or attempt to extract source code except where the law expressly permits it;
- resell, sublicense, or provide the Services to third parties unless we have agreed otherwise;
- use the Services to build or train a competing product in violation of applicable law or an agreement with us; or
- use the Services in violation of export control or sanctions laws, or while you, or the organization you act for, are the target of sanctions.
5. Self-hosted software
When you run OvalBee on your own infrastructure, each part of the software comes under its own license:
- OvalBee Community, the open-source core published at github.com/oval-bee/ovalbee, is licensed under the Apache License, Version 2.0. That license alone governs how you use, copy, modify and distribute that code, and nothing in these terms, including section 4, restricts it.
- The labeling tool is proprietary and free to use as part of any OvalBee installation, under the license in its container image. Offering it to others as a hosted, managed or white-labelled service requires a separate agreement with us.
- Business and Enterprise features are proprietary, distributed in separate Enterprise images, and licensed under the OvalBee Enterprise License included with them. Production use requires a paid subscription.
- Third-party components keep the licenses of their owners, listed in the repository and in each image. Catalog Models are covered by section 7.
A self-hosted subscription is bought for one installation and activated with the license or activation key we issue for it. Keep keys and registry credentials confidential and do not use them for another installation. When a subscription ends, the paid features stop and the installation keeps running as the Community edition, with your data in place.
Your data stays on your infrastructure. We do not access it unless you give us access, for example for support. A self-hosted installation sends us a daily usage report with its installation ID, version, plan and aggregate counts, without names, email addresses or content, as the self-hosting documentation describes.
6. Your content
You retain ownership of data, images, models, instructions, and other material you submit to the Services (“Customer Content”). You grant us the limited rights needed to host, process, transmit, and display Customer Content to provide, secure, support, and improve the Services as agreed with you.
You are responsible for Customer Content and for having the rights and permissions needed to submit and process it. Additional terms, including a data processing agreement or order form, may apply to paid or enterprise Services. If those terms conflict with these terms, the more specific terms control for their subject matter.
7. Models from the OvalBee catalog
The Services offer pretrained models that third parties publish (“Catalog Models”). Each Catalog Model is provided under its publisher’s license, which is named and linked on the model’s page. Your use of a Catalog Model, of models trained from it, and of their outputs is subject to that license in addition to these terms, and you may not use a Catalog Model in a way its license does not permit.
Models you upload or import yourself are Customer Content. You are responsible for having the rights to use them as you do, including commercial use where their licenses restrict it.
8. Reporting illegal content
Anyone can notify us of content in the Services they believe is illegal or infringes their rights, including copyright or a model license, by email to inbox@ovalbee.com. So that we can act on it, a notice should include why you believe the content is illegal, where it is (such as its URL), your name and email address, and a statement that you believe in good faith that the notice is accurate and complete.
We review notices promptly and may remove or disable access to content, or suspend an account, when we find the content illegal or contrary to these terms. When we do, we tell the affected user why and how to contest the decision, unless the law prevents us. We may suspend users who repeatedly submit illegal content.
inbox@ovalbee.com is also our single point of contact under the EU Digital Services Act, for users and for the authorities of EU Member States, the European Commission, and the European Board for Digital Services. You can write to us in English or Estonian.
9. Our technology and intellectual property
The Services, software, visual design, documentation, trademarks, and other OvalBee materials are owned by us or our licensors and are protected by intellectual property laws. Except for the limited use right above and the licenses described in section 5, these terms do not transfer any ownership to you.
If you voluntarily provide feedback, you allow us to use it without restriction or payment, but we will not identify you publicly as its source without permission.
10. Third-party services
The Services may connect to third-party products or contain third-party links. Those products are governed by their own terms and privacy practices. We are not responsible for third-party services that we do not control.
11. Fees and paid services
Prices, billing periods, usage limits, taxes, and renewal terms for paid Services will be described at checkout, in an order form, or in another written agreement. Unless required by law or stated otherwise, fees are non-refundable. We will provide reasonable notice of material pricing changes before they take effect for a renewal.
12. Availability and changes
We may update the Services over time and may modify or discontinue features. We aim to provide reasonable notice when a change materially reduces paid functionality, unless an urgent security, legal, or technical issue makes advance notice impracticable.
13. Termination
You may stop using the Services at any time. We may suspend or terminate access if you materially breach these terms, create risk or legal exposure, fail to pay applicable fees, or if we discontinue a Service. Where reasonable, we will give notice and an opportunity to cure. Provisions that by their nature should survive termination will remain in effect.
14. Disclaimers
To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Services will always be uninterrupted, error-free, or suitable for every use case. Nothing in these terms excludes warranties or rights that cannot legally be excluded.
15. Limitation of liability
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, goodwill, or data. Our total liability arising from the Services will not exceed the amount you paid us for the affected Services during the 12 months before the event giving rise to the claim, or €100 if you have not paid us.
These limits do not apply where liability cannot lawfully be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.
16. Governing law
These terms are governed by Estonian law, without regard to conflict-of-law principles. Courts located in Estonia will have exclusive jurisdiction, unless applicable consumer law gives you the right to bring a claim elsewhere.
17. Changes to these terms
We may update these terms to reflect changes to the Services, law, or our practices. We will update the date above and provide additional notice when a change is material. Continued use after the updated terms take effect means you accept them, to the extent permitted by law.
18. Contact
Questions about these terms can be sent to hello@ovalbee.com or Supervisely OÜ, Kesklinna linnaosa, Ahtri tn 12, Tallinn, Estonia.